Transicon Limited have always been a customer focussed company, realising many years ago that our success as a business comes as a direct result of working to fulfil, above all, the needs of our customers. Over 50 years in industry, growing to the company we are today tells us that this is the right approach to take, but this experience has also taught us that there is no room for complacency. We are aware that to continue growing, and to remain successful in business for the next 50 years, we must continually strive to better tailor our ways of working to meet our customer’s ever-changing needs while ensuring that we work in a predictable manner to provide customers with certainty at all times.
For this reason, partnering with BSi, we have undertaken and achieved ‘QUALITY MANAGEMENT SYSTEM - ISO 9001:2015’ Accreditation as a mark of our full commitment to ensuring we are not only geared to working in a manner which benefits our customers, but that we are also able to evidentially demonstrate, rather than simply being able to imply, infer or suggest, this.
Achieving ISO 9001:2015 will not fundamentally change the way we work day-to-day as we have for many years used ISO 9001:2015 as the standard by which to measure our performance. Certification simply formalises systems we already had in place, providing clear evidence where we once were able to offer internal documentation and assurances. This can only serve to build our customers faith in us as a business partner who they can work with.
Our QMS ensures processes are in place to structure the main areas of our business, making us easy for customers to work with and meeting the social responsibilities of a modern, forward thinking business, while always maintaining our core precepts:
- Client focus - As an organisation, we have made a commitment to understand our current and future clients’ needs, meet their requirements and strive to exceed their expectations.